Carpet Removal Services | Orange County

TESTIMONIALS

What Our Clients Are Saying

5.0

Based on 298 reviews

5.0

Based on 85 reviews

Chris showed up on time and got right to work, clearing my junk out of the backyard. He and his associate we're clear on pricing, and we were finished...

Andrew Dayton H.

12:17 20 Sep 23

911 Junk has been exactly what my family and I needed. The customer service was great from the beginning and all staff (both over the phone and the 2 man...

Katelyn M.

20:15 07 Sep 23

They did a great job! Arrived in time, communicated clearly about the process and were very professional!

Bree H.

10:34 23 Aug 23

George and James were amazing! They were friendly, communicative, and FAST! No gimmicks when it came to getting a quote from them. They were very honest and transparent. My husband and I are moving cross-country; we were stressed out with the task of clearing our storage unit out in a short period of time, but George and James really saved the day and calmed all of our worries by emptying out our “junk” quickly and efficiently. We HIGHLY recommend this company. They are awesome

Michel Chon

19:04 05 Aug 23

This was hands-down THE BEST experience I could have ever asked for when calling for and getting junk removed from my house. They called me back super fast and setup an appointment to come give an estimate -AND be ready for pickup if the price was right. Let me tell you - that price was definitely right! The guys were sooooo professional, courteous, and friendly. Ultra impressed with how much they were able to fit in the truck. Unquestionably recommending them to everyone I know and will be calling them again when we're ready to redo other rooms in the house. I honestly rate them 10 out of 5 stars.

Jackie Munoz

18:13 04 Aug 23

Prompt response and service. Fast friendly and efficient. Rates are reasonable. I liked that items in good condition are donated but the most impressive is their empathy and philosophy of paying it forward. Five stars and I highly recommend their services.

Deb Minaker

01:25 04 Aug 23

Wow! This company is legit! Super friendly, informative, understanding and quick! I have two cats in my small apartment and the amazing guys were very sweet towards them and took the time to make sure the cats weren’t running out the door while they were moving my junk outside. I am so grateful for this company and the amazing people who work there. Thank you again for a great experience, I won’t go anywhere else!

Sarah Atkinson

22:36 22 Jul 23

We had a great experience with 911 Junk. The window for pick up was reasonable and I got a call when they were on their way. The men who picked our refrigerator were nice and pleasant to deal with. I will be recommending them to friends and family.

Tori Shintaku

18:45 18 Jul 23

Needed some stuff removed as we moved and they came next day. Quick and easy, on site quote.

Austin V.

12:39 18 Jul 23

The people at "911 Junk California" are terrific! We needed an old fridge picked up on the same day. They went WAY out of their way to accommodate us AND their prices are the BEST in TOWN!! Thanks so much, 911 Junk California! I'll never look anywhere else!

Craig Call

02:21 01 Jul 23

Excellent service. Team was fast, efficient, and transparent with their pricing. They came, cleared out all my wood scrap, and even cleaned up the area a...

Thomas P.

13:36 17 Jun 23

Time Management: 100%, Customer Service: 100%, Negotiable:100%, what more can you ask for? I highly recommend this place due to excellent customer service

Edward L.

22:57 12 Jun 23

I came from out of town , in need of someone or company hauling away some broken drywall and a refrigerator from a Condo.I Google Hauling Services and came across 911 Hauling.An eye catching name for sure.They answered my call with a live person, took my general request, mentioned that they may have someone else in the area.After checking, I reached an immediate contact person/ George follow up and an immediate appointment same day.Two gentlemen showed up on time presented themselves as very courteous, respectful and professional.We discussed a very reasonable price to take the items away and soon after the agreement was made the two gentlemen - George and James also known as Jimmy began immediately removing the items safely, efficiently and thoroughly.The end of the removal process was exceptional, excellent.I was and am truly impressed and satisfied with 911 Hauling, Jimmy and GeorgeWith that said I would call them again for similar services.I am Blessed to have met the both.Thank You Gentlemen, 911 Hauling.William.

William Bounthon

21:59 11 Jun 23

This is my 3rd time using 911 Junk California. They are always fast, friendly, and affordable. I highly recommend using them for your junk removal needs. I have used them for both my business and residential locations. They showed up within the selected time window and called to give a 1/2 heads up to their arrival! Great company!

Shannon Jordan

22:22 08 Jun 23

I just had 911 Junk California haul away all our excess furniture from our house. I have to say, Tony, George and James are top notch guys, completely professional, courteous, and exceeded our expectations for the service. These guys are very down to earth, genuine folks ...a rare find in today's world. In a couple of short hours, I got to get a slice of their lives, and it was very heart warming such good people still exist. I highly recommend them if you have any excess furniture or junk you need to get hauled away!

Alex Yamane

00:12 27 May 23

This was, no exaggeration, one of the best customer service experiences of my life. Tony took my call and was incredibly informative, helpful, and efficient in getting my appointment set up and making sure I had all the relevant info. Chris, Ali, and James showed up on time and were courteous and efficient in getting my quote, moving my stuff, and finalizing the process. The whole removal process took like 15-20 minutes. Just an all around great experience from beginning to end. Highly recommend to anyone who needs stuff hauled away. Thank you!!

Paul Koshlap

21:41 19 May 23

I rarely write reviews but I can't say enough good things about using 911 Junk CA. The Person on the phone scheduling an appointment was very nice and very...

Jeanne O.

15:12 11 May 23

They were professional, kind and efficient . They came the same day . Picked up my things that I had no way of getting rid of and it was done . I will...

cheryl d.

10:35 09 May 23

This company is outstanding. George and his partner Jimmy hauled our items away with such care. They did it in such a way not to disturb anything else in the house. They were both very professional, kind and always had a smile on their face. We're very happy we contacted them and would not hesitate to do it again in the future. Thank you George for everything.

Laura Brown

00:13 27 Apr 23

I called in and received sameday service. Service was fast, efficient and very reliable. Staff is very friendly and helpful.

Randy E.

13:20 04 Apr 23

Hands down the best junk removal company I've used! Tony who took my call is very professional and very thoughtful. I called a few places and Tony was very...

L C.

13:37 28 Mar 23

My roommate and I had a wonderful experience with George and James. I made an appointment through the website and was contacted via text and email shortly after with confirmation. I also received reminder texts as the appointment got closer. I really like that the estimates are openly displayed showing the range of the service they provide. George and James were so helpful in getting us ready to move out of our apartment in AH. George was very attentive and made sure we were on the same page concerning what we wanted taken away. He was wonderful to talk to and made my roommate and I feel at ease. Their service truly lifted a huge weight from our shoulders, I would absolutely recommend them to anyone needing things removed from their home. Thank you so much! We appreciate it!

Melisa Khemthong

05:37 06 Feb 23

I hired 911 junk to help us consolidate two storage units into one and let me tell you that this company does not disappoint and goes above and beyond all expectations! They are ontime, courteous and extremely professional! With there help we were able to get the job done at an outstanding and competitive price and I would highly recommend there service to anyone needing this kind of service, thank you again 911 junk California!

Chet Hopkins

02:13 05 Feb 23

What great customer service!The whole process was easy, professional, and convenient. I had a quote within 10 minutes and an appointment within two hours....

Lauren R.

15:01 06 Jan 23

George, Tony, and Crew! did a very outstanding job in trying to assist us in getting our furniture and other big items done very quickly! 🙌🙌 I called and they were able to accommodate within a couple of hours..They're able to work with you along with the friendliest customer service..Keep up the outstanding service you provide for us customers..

Vanessa Marie Blas-Rosario

03:32 08 Dec 22

Awesome!!Very reliable! They set up an appointment for a crew to come remove “junk”. They show up on time, take a look at the items, then give a quote. It is a firm quote that does not change.Unlike other services that give a guesstimate quote over the phone that can go up.They go through every item to see if it can be donated or if it is recyclable.Honest, friendly owner and staff worked efficiently. They even swept up after.Highly recommend, very satisfied.

Michelle Falsken

18:26 30 Nov 22

Tony and his staff are an exceptional group of people. They epitomizes what customer service ought to be. I’m residing all the way in Pennsylvania and was faced with an emergency clean out in Inglewood California. Within 24 hours it was all done as promised. Also updates and pictures were made available to me throughout the process. Thank you very much to Tony and his staff.

OB Laing

00:13 01 Nov 22

I’m a property manager and had a unit that had a lot of items that needed to be hauled away. This included furniture, appliances, electronics and other miscellaneous items. The dispatcher was nice and explained pricing and sent his crew to get an estimate and didn’t charge a service call fee. Later in the week they went and hauled everything away. I love that Chris and his partner updated me every time they were done loading a truck since I couldn’t be with them all day. At the end of the day they notified me that they were about to finish. So I went back to the property and we did a final walk through and I was definitely satisfied with their work. I will definitely use them again for other projects. Thanks again 911 Junk CA!

Alex Gonzalez

01:43 10 Aug 22

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